Shipping Policy
Currently, Aviva Store delivers products only in Bikaner, Rajasthan.
Delivery Time:
Orders are usually delivered within 1 to 3 working days after confirmation.
Shipping Charges:
Free delivery is available on orders above ₹499. Shipping charges may apply on orders below ₹499.
Cash on Delivery:
COD is available on eligible orders in Bikaner.
Return & Refund Policy
We accept returns only if the product is damaged, defective, wrong, or missing from the package.
To request a return, please contact us within 24 hours of delivery with an opening video and clear product photos.
Products must be unused and in original packaging.
For hygiene and safety reasons, personal care products cannot be returned once opened or used.
Contact for Returns:
Phone/WhatsApp: +91 8824793374
Location: Bikaner, Rajasthan
Support Time: 10 AM – 7 PM